Privacy Policy
At Odamigo, protecting your privacy is our top priority. This privacy policy explains how personal data is collected, used, and safeguarded. By using our website, you are deemed to have accepted this policy.
1. Information Collected
We collect various types of information from our users:
- Personal Information: Identifiable information such as your name, surname, email address, and phone number.
- Reservation Information: Information related to your hotel bookings, train and ferry tickets, transfers, and chauffeur services made via Odamigo.
- Payment Information: Financial information such as credit card numbers and payment details.
- Technical Information: Technical details such as IP addresses, browser information, and cookie data.
The purpose of collecting this information is to provide better service, facilitate your bookings, offer customer support, and provide personalized offers.
2. Purpose of Information Use
The personal data collected is used for the following purposes:
- To process bookings and payments
- To provide updates on promotions and announcements (via email, SMS)
- To offer customer service support
- To improve website performance and optimize user experience
Your personal data will only be processed for the above purposes and within the relevant legal framework.
3. Cookies
Our website uses cookies to improve user experience and analyze site traffic. Cookies are small files stored in your browser, essential for the functionality of our website. You can manage cookie settings via your browser, but some features of the site may be inaccessible if you disable certain cookies.
4. Information Sharing
Odamigo only shares your personal information under the following circumstances:
- With Suppliers: Information may be shared with third parties such as hotels, transfer services, and ticket providers to fulfill your booking.
- With Service Providers: Information may be shared with our partners for services like payment processing and technical support.
- Legal Obligations: Your information may be shared with authorized entities when required by law.
These exchanges are conducted within the legal framework, ensuring the security of user data.
5. Data Security
We implement advanced security measures to protect your personal data from unauthorized access and disclosure. Payment information is encrypted and securely processed.
6. User Rights
Users have the right to access their personal data, request corrections, or ask for their data to be deleted. Additionally, you may object to or request restrictions on the processing of your data.
If you wish to exercise these rights, please contact us at helpdesk@odamigo.com.
7. Data Retention Period
Your personal information is retained for the period necessary to fulfill the purposes for which it was collected. When legally required, certain information may be kept for longer periods.
8. Third-Party Sites
Odamigo’s website may contain links to third-party sites. Odamigo is not responsible for the privacy practices of these websites. We recommend reviewing their privacy policies when accessing these sites.
9. Changes to the Privacy Policy
Odamigo may update this privacy policy periodically. Any changes will be posted on our website. Users are encouraged to review this policy regularly.
10. Contact
For questions or requests regarding our privacy policy, please contact us at helpdesk@odamigo.com.